This scroipt provides troubleshooting guidlines for "Blue screen of death" (BSOD) errors. INFORMATION: Although Stop errors can be caused by both hardware or software malfunctions, the most typical cause is a hardware malfunction. Each Stop error is accompanied by a specific error description and an eight-digit hexadecimal number error code. It may not be immediately apparent when you see a BSOD (mostly due to the shock factor that hits you when a BSOD occurs), but you can use the description and code to identify the type of error that is occurring. You just need to be able to identify the key parts of the message so you'll have a direction and focus for your troubleshooting expedition. The trick is in finding the relevant information on the BSOD. The screen shot below shows a typical BSOD error, with the error message indicated. This is followed by some general troubleshooting information. More technical information is shown below ( indicated).