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Loonytune15
11-08-2007, 02:52 AM
For some reason every now and then my computer crashes. Its a brand new system.

I am running Win XP Pro.

It does it onle when I log in to an account. Once I am in, and it hasn't reset then it runs fine. but if I log out and try going into another account or even back into the first account it will sometimes reset.

Any ideas?
ManagerJosh
11-08-2007, 03:51 AM
Have you checked your event logs?
acal3000
11-08-2007, 04:06 AM
Does the computer put some error message (BSOD or something) when crashes?

Have your cheked for virus/spyware nasties?
eCK0
11-08-2007, 04:37 AM
Please also post your hardware specs.
Loonytune15
11-09-2007, 12:36 AM
I have figured out whats crashing it.

It Msn Messenger. I was running the latest version of it. I uninstalled it and haven't had a prob since. Figured it was crashing it when I logged out by accident in it, went to log in and the system restarted. Now I need to figure out why...
ManagerJosh
11-09-2007, 12:48 AM
Latest version = what version ?
Loonytune15
11-09-2007, 06:25 AM
I think it was Live 8.1

I am now running 8.5, will see how it goes. I have been running t for a few hours and no probs so far
Random
11-09-2007, 10:25 AM
Just incase it may reboot in the future, do the following.

Right click on My Computer and go to Properties. Click on the adavnced tab and where it says Startup and Recovery click Settings. Under where it says System failure, untick Automatically reboot. Click OK.

Now if your PC reboots randomly in the future, that should trigger a BSOD so you can get a better idea of what caused the problem. :)
Loonytune15
11-11-2007, 12:25 AM
Thanks for the advice, I'll see how it goes :)
Loonytune15
11-13-2007, 06:10 PM
Ok its been shutting down again...

the error is BAD_POOL_CALLER

Any ideas?
acal3000
11-13-2007, 07:11 PM
deleted
Random
11-14-2007, 01:40 PM
Ok its been shutting down again...

the error is BAD_POOL_CALLER

Any ideas?


Hmmm thats a new one, looking on Google suggests its a driver issue (updated any recently?), other than that if you made note of what the Parameter code was, it'll look something like "0x000000000" but with random numbers and letters in it, check it against this (http://msdn2.microsoft.com/en-us/library/ms796120.aspx) list and click on the relevant one in the left-hand panel for the solution.