RCon software?

[fdjc4]

Hi,
I have a few people, well a lot actualy wanting me to help them fix their pcs over the net (msn contacts usually call upon me <_< )

Anyway i have xp home installed therefore i cant use the remote assitance software that i would otherwise ideally suite my needs. im just wondering is their any other programs available or indeed a fix for this to work on xp home?

Ideally i would like this program to only be required to install on my comp and if at all only a small part on the clients computer...



plzzzzzzzzzz help!!!!!

helping over msn is a joke, people take forver to perform the tasks we would all take for granted and so its very time consuming as well as the chance of human error escalating....

[STi FlyBy]

Try PCAnywhere ... it needs to be installed on their computer also, and it costs money, but back in the day of Win95, it was good.

Also, look for a VPN client

[fdjc4]

VPN client? :confused:

ive got a trial of PCAnywhere but its gonna be akward to get the cleint to use and install this too <_<

[STi FlyBy]

VPN client? :confused:

VPN = Virtual Private Network

[fdjc4]

Thanks DIP
i got an online one, works over the broweser, ive tested on one dude and thus far works fine.

Thanks :beer:

[STi FlyBy]

Thanks DIP
i got an online one, works over the broweser, ive tested on one dude and thus far works fine.

Thanks :beer:

How about you share it with the rest of us ;)

[fdjc4]

How about you share it with the rest of us ;)
Its a bit useless its only a 2 week trail <_<

anyway:
https://secure.logmeinrescue.com/HelpDesk/Home.aspx


I was later linked to this one but have yet to test it:
http://www.tightvnc.com/

[Random]

I use Dameware at work, that installs a service on the client computer unfortunately it only works on LAN (as far as I know) but something like that would be ideal for you. :)

[fdjc4]

exactly Random, tho it would be prefferable if the client didnt ahve anything to install or indeed just have intsall a small file/activex component

On average im asked approximatley one to two times a day for a PC problem and doing it over msn sucks just cause i have to repeat myself...its very time consuming and this way i cut out the middle map (cleint who cant follow orders :p ) and get the job done so much sooner ;)