TWDoom
03-29-2005, 07:16 PM
EDIT: This isn't a true emergency, so I've posted this in the Software forums. Apologies.
When installing my newly purchased copy of the Sims 2, I get an error every time Disk 3 is in (during the process of the installation). When installing the game, a message comes up saying that there was an error in the transfer, and asks me if I want to retry or cancel. The retry option never works, so my only choice is to cancel the installation.
I cleaned the CD using a DiskDoctor, and it is in perfectly good shape, but the CD still did not work.
Looking at the EA customer support online, I tried all the steps, including renaming InstallShield to InstallShieldOld (which seemed to do nothing), and tried the program compatibility wizard, which did not work. I had no backround programs running.
I sent a e-mail to EA's tech support, but all I got was the same information I found online.
Finally, I tried copying the disks to my hard drive. I followed EA's instructions exactly, and copied Disks 1 and 2 to the drive. But, when Disk 3 was nearly finished copying, a message popped up saying "MS-DOS Error: compressed.zip" and the copying process closed.
I am at a loss as to what to do. I tried this on my other computer, an Athlon 64 3200+ with similar specs, but I got the same error messages. My system specs are as follows:
Operating System: Windows XP Home Edition (5.1, Build 2600) Service
Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer INC.
System Model: A7N8X-X
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) XP 3000+, MMX, 3DNow, ~2.2GHz
Memory: 512MB RAM
Page File: 193MB used, 1057MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 72.8 GB
Total Space: 117.8 GB
File System: FAT32
Model: HDS722512VLAT20
Drive: D:
Model: IDE DVD-ROM 16X
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180
(English), 8/4/2004 00:59:52, 49536 bytes
When installing my newly purchased copy of the Sims 2, I get an error every time Disk 3 is in (during the process of the installation). When installing the game, a message comes up saying that there was an error in the transfer, and asks me if I want to retry or cancel. The retry option never works, so my only choice is to cancel the installation.
I cleaned the CD using a DiskDoctor, and it is in perfectly good shape, but the CD still did not work.
Looking at the EA customer support online, I tried all the steps, including renaming InstallShield to InstallShieldOld (which seemed to do nothing), and tried the program compatibility wizard, which did not work. I had no backround programs running.
I sent a e-mail to EA's tech support, but all I got was the same information I found online.
Finally, I tried copying the disks to my hard drive. I followed EA's instructions exactly, and copied Disks 1 and 2 to the drive. But, when Disk 3 was nearly finished copying, a message popped up saying "MS-DOS Error: compressed.zip" and the copying process closed.
I am at a loss as to what to do. I tried this on my other computer, an Athlon 64 3200+ with similar specs, but I got the same error messages. My system specs are as follows:
Operating System: Windows XP Home Edition (5.1, Build 2600) Service
Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer INC.
System Model: A7N8X-X
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) XP 3000+, MMX, 3DNow, ~2.2GHz
Memory: 512MB RAM
Page File: 193MB used, 1057MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 72.8 GB
Total Space: 117.8 GB
File System: FAT32
Model: HDS722512VLAT20
Drive: D:
Model: IDE DVD-ROM 16X
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180
(English), 8/4/2004 00:59:52, 49536 bytes